Technical Support and Questions:
All technical queries, including fault reporting for CLEO broadband connections, CLEO Network Edge devices and other CLEO services should be directed to the relevant Schools ICT support service
General Project Enquiries, Billing Enquiries & Complaints:
The project office deals with all broadband connection requests, billing queries and ideas for broadband curriculum projects. If you are have difficulty resolving a problem in relation to CLEO we can also help escalate an issue if required.
The CLEO Project Office
Tel: 0845 053 0035
For more information on the complaints escalation procedure and dispute resolution procedure please see the current CLEO Terms & Conditions
CLEO operates as a communication provider registered with Ofcom, under the name of CLEO Limited.